Revel Status

Express & MercuryPay - Gift Card Transactions declining

Incident Report for Revel Systems

Resolved

Multiple clients confirmed that the system is back online and operational
Posted Mar 10, 2023 - 00:32 UTC

Monitoring

Worldpay technical resources resolved an internal database issue to restore service. Worldpay will continue to monitor the environment to ensure stability.
Posted Mar 10, 2023 - 00:04 UTC

Identified

There is an incident affecting gift card transactions on the Integrated Payments - Express and MercuryPay platforms that affects Valutec and worldpay gift cards
Posted Mar 09, 2023 - 23:56 UTC
This incident affected: Gift integrations (Valutec).
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