Revel Status

May Merchant Statements
Investigating - We are currently investigating the issue with May merchant statement, where Processing, Interchange and Other fees are not reflected on the PDF file.

This does not affect Payment processing, Fee allocation or Deposits by this issue.
Jun 05, 2026 - 15:08 UTC
Revel Advantage Merchant statement issue
Investigating - We have identified that some merchants using Revel Advantage payment processing may be impacted by an issue affecting merchant statement generation.

The Revel Engineering team is actively investigating the root cause. This page will be updated as soon as more information becomes available.
May 07, 2026 - 15:08 UTC
Management Console Operational
User Authentication (Auth0) Operational
Core Services Operational
Payments Processing Operational
WorldPay TriPOS Operational
FreedomPay Operational
Adyen Operational
Gift integrations Operational
Paytronix Operational
Givex Operational
Valutec Operational
SVS Operational
Synergy Operational
Eigen Operational
LevelUp Operational
Loyalty integrations Operational
Como Operational
Paytronix Operational
Punchh Operational
Loyalty Plant Operational
LevelUp Operational
Synergy Operational
Session M (formerly LoyaltyTree) Operational
Loyalty XT Operational
Delivery XT Operational
Driver XT Operational
Revel Guard XT Operational
Revel Data Connector Operational
QSR Automations Operational
Revel Advantage Merchant Portal Degraded Performance
Customer Support Operational
Worldpay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 7, 2026

No incidents reported today.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

Unresolved incident: May Merchant Statements.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026
Phone System Interruption
Resolved - The incident has been resolved and all systems are operational.
Jun 2, 22:03 UTC
Monitoring - Currently, the telephony is operational, but we are continuing to monitor the situation.
Jun 2, 21:45 UTC
Identified - Revel is aware of an issue affecting our phone systems. We are working to resolve this issue as quickly as possible.

We will provide updates as they become available.

Thanks for your patience; we apologize for the inconvenience.
Jun 2, 15:54 UTC
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

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