Revel Status

Investigating - We have identified that some merchants using Revel Advantage payment processing may be impacted by an issue affecting merchant statement generation.

The Revel Engineering team is actively investigating the root cause. This page will be updated as soon as more information becomes available.

May 07, 2026 - 15:08 UTC
Management Console Operational
User Authentication (Auth0) Operational
Core Services Operational
Payments Processing Operational
WorldPay TriPOS Operational
FreedomPay Operational
Adyen Operational
Gift integrations Operational
Paytronix Operational
Givex Operational
Valutec Operational
SVS Operational
Synergy Operational
Eigen Operational
LevelUp Operational
Loyalty integrations Operational
Como Operational
Paytronix Operational
Punchh Operational
Loyalty Plant Operational
LevelUp Operational
Synergy Operational
Session M (formerly LoyaltyTree) Operational
Loyalty XT Operational
Delivery XT Operational
Driver XT Operational
Revel Guard XT Operational
Revel Data Connector Operational
QSR Automations Operational
Revel Advantage Merchant Portal Operational
Customer Support Operational
Worldpay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 3, 2026

No incidents reported today.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Resolved - This incident has been resolved.
Jun 22, 18:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 22:04 UTC
Identified - Currently, the Revel Data connector is experiencing a partial outage.
The functionality is limited, and the data present is not complete.
The underlying issue has been identified, and a fix is being implemented.

Jun 19, 15:19 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026