Monitoring - We have identified an issue affecting some merchants processing payments through Revel Advantage in the United States, resulting in a delay in the disbursement of funds from October 17, 2026.

The root cause has been identified and resolved, and the affected funds are expected to be deposited by the end of the day on Monday, October 19, 2026.

We sincerely apologize for any inconvenience this delay may have caused and appreciate your patience and understanding while the issue was being addressed.

Oct 19, 2026 - 18:26 UTC
Investigating - We have identified that some merchants using Revel Advantage payment processing may be impacted by an issue affecting merchant statement generation.

The Revel Engineering team is actively investigating the root cause. This page will be updated as soon as more information becomes available.

May 07, 2026 - 15:08 UTC
Management Console Operational
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Givex Operational
Valutec Operational
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Session M (formerly LoyaltyTree) Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 19, 2026

Unresolved incident: Delayed funding for some US merchants.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.