Revel Systems Status

All Systems Operational

Management Console Operational

User Authentication (Auth0) Operational

Core Services Operational

Payments Processing Operational

WorldPay TriPOS Operational

FreedomPay Operational

Adyen Operational

Windcave Operational

Tyro Operational

Moneris Operational

Mercury Operational

Gift integrations Operational

Paytronix Operational

Givex Operational

Valutec Operational

SVS Operational

Vantiv Storecard Operational

Worldpay Storecard Operational

Synergy Operational

Eigen Operational

LevelUp Operational

Loyalty integrations Operational

Como Operational

Paytronix Operational

Punchh Operational

Loyalty Plant Operational

LevelUp Operational

Synergy Operational

Session M (formerly LoyaltyTree) Operational

Online Ordering XT Operational

Loyalty XT Operational

Delivery XT Operational

Driver XT Operational

Revel Guard XT Operational

Revel Data Connector Operational

Core Reporting XT Operational

QSR Automations Operational

Revel Advantage Merchant Portal Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 8, 2024

No incidents reported today.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

Investigating Management Console Access Issues

Resolved - The incident has been resolved.
Aug 29, 13:35 UTC

Monitoring - The fix implemented previously has been successful and the outage has been resolved. Currently, all servers are up.
We are monitoring the situation further and determining the causes.
Aug 29, 13:33 UTC

Identified - We have implemented changes to our systems and are seeing some management consoles recovering. We will continue to provide updates.
Aug 29, 13:10 UTC

Investigating - We are actively investigating issues with access to management consoles located in the EST timezone. Some users may not be able to log in to their management console and use POS in online mode. We will be providing further updates on the investigation.

Please follow the following guide to use your POS with limited functionality: https://support.revelsystems.com/s/article/Offline-Mode-Always-On-Mode-1582898971418.
Aug 29, 12:42 UTC

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

Aug 25, 2024

No incidents reported.

Revel Status