Update - We are continuing to investigate this issue.
Oct 23, 2026 - 03:05 UTC
Oct 23, 2026 - 03:05 UTC
Investigating - We are actively investigating an incident causing POS order sync failures to the Management Console and blocking database uploads across affected locations. Our engineering team is focused on identifying the root cause and restoring full functionality as quickly as possible.
Oct 23, 2026 - 02:42 UTC
Oct 23, 2026 - 02:42 UTC
Investigating - We have identified that some merchants using Revel Advantage payment processing may be impacted by an issue affecting merchant statement generation.
The Revel Engineering team is actively investigating the root cause. This page will be updated as soon as more information becomes available.
May 07, 2026 - 15:08 UTC
The Revel Engineering team is actively investigating the root cause. This page will be updated as soon as more information becomes available.
May 07, 2026 - 15:08 UTC
Management Console
Partial Outage
User Authentication (Auth0)
Operational
Core Services
Partial Outage
Payments Processing
Operational
WorldPay TriPOS
Operational
FreedomPay
Operational
Adyen
Operational
Gift integrations
Operational
Paytronix
Operational
Givex
Operational
Valutec
Operational
SVS
Operational
Synergy
Operational
Eigen
Operational
LevelUp
Operational
Loyalty integrations
Operational
Como
Operational
Paytronix
Operational
Punchh
Operational
Loyalty Plant
Operational
LevelUp
Operational
Synergy
Operational
Session M (formerly LoyaltyTree)
Operational
Loyalty XT
Operational
Delivery XT
Operational
Driver XT
Operational
Revel Guard XT
Operational
Revel Data Connector
Operational
QSR Automations
Operational
Revel Advantage Merchant Portal
Operational
Customer Support
Major Outage
Worldpay
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance