Revel Status

RA XT payment processing deposit delay from January 1st and 2nd sales

Incident Report for Revel Systems

Resolved

This incident has been resolved.
Posted Jan 08, 2024 - 16:06 UTC

Monitoring

We received information from multiple merchants confirming that all the missing funds were deposited. Will be monitoring the issue until we confirm it is fully resolved.
Posted Jan 05, 2024 - 22:32 UTC

Identified

Our partner informed us that there was a delay in receiving deposits from the sales made on January 1st and 2nd, they confirmed that the funds were successfully processed and will be deposited Today (January 5th). We are continuing to monitor the issue and making sure all payments are being released
Posted Jan 05, 2024 - 16:20 UTC