Telephony issues

Incident Report for Revel Systems

Resolved

The issue was resolved.

Posted Sep 24, 2024 - 18:06 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 24, 2024 - 16:28 UTC

Identified

The issue has been identified, and we are working on a solution.

Posted Sep 24, 2024 - 16:09 UTC

Investigating

We are currently experiencing issues with the telephony system while calling customer support and other departments.
The issue is being investigated as we speak.
Scope: inbound calls sometimes go silent, however, we will call you back right away if this happens.

Posted Sep 24, 2024 - 15:36 UTC

This incident affected: Customer Support.

Revel Status