Revel Status

Delay in Revel Advantage XT Statements (July)
Monitoring - A fix has been applied and July invoices should appear under "Payments" tab on Management console. We are closely monitoring results.
Aug 24, 2025 - 16:38 UTC
Investigating - We are currently experiencing a technical issue affecting the generation of July statements for Revel Advantage XT. As a result, merchant statements are temporarily unavailable in the Management Console.
Our engineering teams are actively investigating and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.
Aug 07, 2025 - 20:35 UTC
Management Console Operational
User Authentication (Auth0) Operational
Core Services Operational
Payments Processing Operational
WorldPay TriPOS Operational
FreedomPay Operational
Adyen Operational
Gift integrations Operational
Paytronix Operational
Givex Operational
Valutec Operational
SVS Operational
Synergy Operational
Eigen Operational
LevelUp Operational
Loyalty integrations Operational
Como Operational
Paytronix Operational
Punchh Operational
Loyalty Plant Operational
LevelUp Operational
Synergy Operational
Session M (formerly LoyaltyTree) Operational
Loyalty XT Operational
Delivery XT Operational
Driver XT Operational
Revel Guard XT Operational
Revel Data Connector ? Operational
Core Reporting XT ? Operational
QSR Automations Operational
Revel Advantage Merchant Portal Degraded Performance
Customer Support Operational
Worldpay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 25, 2025

No incidents reported today.

Aug 24, 2025

Unresolved incident: Delay in Revel Advantage XT Statements (July).

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Telephony issues
Resolved - The issue has been resolved.
Aug 19, 00:19 UTC
Investigating - We are currently experiencing telephony issues, and we are not reachable via our standard phone number.

For support, please use: +1 (833) 437-3835 or send us an email at support@revelsystems.com
Aug 18, 23:27 UTC
Aug 18, 2025
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

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