Revel Status

All Systems Operational

Management Console Operational
User Authentication (Auth0) Operational
Core Services Operational
Payments Processing Operational
WorldPay TriPOS Operational
FreedomPay Operational
Adyen Operational
Windcave Operational
Tyro Operational
Moneris Operational
Mercury Operational
Gift integrations Operational
Paytronix Operational
Givex Operational
Valutec Operational
SVS Operational
Vantiv Storecard Operational
Worldpay Storecard Operational
Synergy Operational
Eigen Operational
LevelUp Operational
Loyalty integrations Operational
Como Operational
Paytronix Operational
Punchh Operational
Loyalty Plant Operational
LevelUp Operational
Synergy Operational
Session M (formerly LoyaltyTree) Operational
Online Ordering XT Operational
Loyalty XT Operational
Delivery XT Operational
Driver XT Operational
Revel Guard XT Operational
Revel Data Connector ? Operational
Core Reporting XT ? Operational
QSR Automations Operational
Revel Advantage Merchant Portal Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Telephony issues
Resolved - The incident has been resolved.
Apr 24, 15:12 UTC
Monitoring - The issues have been resolved. We are actively monitoring the situation, and all phone numbers are operational.
Apr 24, 14:40 UTC
Identified - We have identified the issue and are working on a fix.

In the meantime, please use this number to reach out: +1 415 744 1433

Otherwise, you can also reach out using the chat functionality: https://support.revelsystems.com/s/contactsupport
Apr 24, 14:28 UTC
Investigating - Currently, the Revel support phone numbers are experiencing an issue.
We are investigating and will have an update soon.
In the meantime, if your request is with the Customer support departments of Revel please reach out via email and we will respond as soon as possible.
You can submit a ticket here: https://support.revelsystems.com/s/contactsupport
Apr 24, 13:42 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Adyen - Online ordering checkout issues
Resolved - This incident has been resolved.
Apr 22, 02:00 UTC
Investigating - Currently, Adyen is working on recovering checkout services, which are experiencing degraded performance
Apr 21, 23:45 UTC
Apr 21, 2025
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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